Frequently Asked Questions
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What is your cancellation policy for Ocean7 Restaurant?
For Ocean7 Restaurant reservations, please call us to cancel if you are unable to join us.
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What are your restaurants’ opening hours?
Our restaurants are open daily and serve breakfast, brunch, lunch, happy hour and dinner.
Please see our opening hours here.
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Do you offer room service?
Room service is available daily from 8 a.m. to 9 p.m. For more information and to see our Room service menu, please visit our Ocean7 Restaurant and AQUA Bistro & Wine Bar pages.
All room services orders will incur a $5.00 delivery fee, auto-gratuity of 15% & applicable taxes. Please advise room service of any food sensitivities or severe allergies. Not all ingredients are listed.
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Is a dinner reservation necessary?
Advanced reservations for Ocean7 Restaurant and our seasonal Sky Domes are necessary. Our AQUA Bistro & Wine Bar and outdoor patio are available for walk-ins. If you’re staying on a package that includes dining credits, we strongly suggest dining reservations at the time of booking.
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Can I reserve a window table?
We are happy to note your preference for a window table when you make your reservation. While we always do our best to accommodate requests, we cannot guarantee window seating, as availability is limited. Every table in our Ocean7 Dining Room offers beautiful views of the Georgia Strait, and we look forward to providing you with an exceptional dining experience wherever you are seated.
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Is there a dress code?
While there’s no dress code for Ocean7 Restaurant, our guests usually dress elegantly for dinner. At AQUA Bistro & Wine Bar, guests are welcome to dine in their robes for breakfast and lunch. Come as you are and make yourself at home.
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Do you allow corkage in your restaurant?
Yes. Corkage is available for $40 per bottle. A maximum of two 750 mL bottles or one 1.5 L magnum is permitted per table. Please present your bottle(s) to the host upon arrival, and our team will be pleased to provide full wine service.
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Are pets allowed on your patio?
To ensure the comfort and safety of all guests, only registered service animals are permitted on our patio.
